sni Terms of Use

When you create an account on sni, you agree to the terms set out in this document. Our sni platform operates as an online entertainment service available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use of sni comply with their own location's regulations before creating an account.

Our sni terms cover account opening, deposits and withdrawals, game rules, bonus conditions, dispute resolution, and your rights and obligations as an account holder. These terms apply to all users of our platform, whether you engage with football sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, or esports coverage.

By accessing sni, you confirm that you have read and understood these terms. If you do not agree with any part of these terms, do not create an account or use our platform.

Account opening and eligibility on sni

To open an account on sni, you must be of legal age in your jurisdiction and not prohibited by law from using online gaming services. You provide your email address, create a password, and register your personal details (name, date of birth, phone number). You are responsible for ensuring that all information you provide to sni is accurate and current.

Our sni platform requires identity verification before your first withdrawal. You must upload a clear photo of your national ID, passport, or driver's license. We verify that your name, date of birth, and identification document match your account registration. Verification typically completes within one business day. If your document is unclear or data mismatches occur, we may request resubmission.

You are responsible for maintaining the confidentiality of your sni password and account credentials. Do not share your password with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We are not responsible for unauthorized access resulting from your failure to protect your credentials.

Deposits, withdrawals, and payment methods on sni

Our sni platform accepts nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. When you deposit funds, you authorize the payment provider to deduct the amount from your account. We do not store your payment card details — every transaction routes through your bank or e-wallet provider's secure interface.

Deposits via e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) typically settle within minutes. local payment transactions follow the same timeline as your selected payment method. Bank transfers via online payment, e-wallet, mobile banking, and local payment follow standard banking timelines, which may take several hours depending on the time of day and your bank's processing window. During holidays such as Idul Fitri, Idul Adha, and Imlek, banking processing may slow slightly.

Once your account is verified, you can request withdrawals at any time. Our sni platform processes withdrawals back to the payment method you used for deposit. Withdrawal requests are processed during standard business hours. We do not charge hidden withdrawal fees; any applicable fees are displayed before you confirm. We reserve the right to review withdrawal requests for fraud prevention and account security purposes.

Account balance

Your current funds on sni, updated in real time as you deposit, play, or withdraw.

Deposit

Funds transferred from your bank or e-wallet to your sni account via an authorized payment method.

Withdrawal

Funds transferred from your sni account back to your original payment method after account verification.

Transaction history

A complete record of all deposits, withdrawals, and game activity on your sni account, accessible at any time.

Game rules and bonus terms on sni

Our sni platform offers football sportsbook markets, live-dealer tables, slot games, and esports coverage. Each game category operates under fixed rules that we display before you engage. For football markets covering Liga 1, Piala Indonesia, Piala AFF, and Champions League, we display odds, market types, and settlement rules. For live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), we display table limits and game procedures. For slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), we display paylines, symbol values, RTP (return-to-player) percentages, and bonus features.

We do not offer bonuses with fixed amounts or guaranteed returns. Any promotional offer we provide is subject to terms and conditions displayed at the time of offer. Bonus funds, if offered, are subject to wagering requirements and may have expiration dates. We reserve the right to modify or withdraw promotional offers at any time.

All game outcomes on sni are determined by certified random number generators (RNG) or live dealer actions. We do not manipulate outcomes based on your account history, stake size, or win frequency. Game results are final once confirmed by our system.

Account security and data protection on sni

We at sni implement industry-standard security measures to protect your account and personal data. All communication between your device and our servers is encrypted using TLS protocols. We do not store your payment card details directly — every transaction routes through your bank or e-wallet provider's secure interface.

Our sni platform offers two-factor authentication (2FA) as an optional security feature. Once enabled, every login requires a one-time code sent to your registered phone number. We recommend enabling 2FA to prevent unauthorized access. You can also set a personal identification number (PIN) for additional account protection.

We maintain transaction logs and account activity records for fraud prevention and regulatory compliance. Your transaction history is accessible through your sni account dashboard at any time. We do not share your personal data with third parties except as required by law or to process your deposits and withdrawals through authorized payment providers.

Dispute resolution and our sni support process

If you have a dispute regarding a transaction, game outcome, or account issue, contact our sni support team. Provide details of the issue, relevant transaction IDs, and any supporting documentation. Our support team will investigate and respond within standard business hours. We maintain records of all disputes and resolutions.

If you are not satisfied with our resolution, you may escalate your dispute through our formal complaint process. We will provide you with contact information for our escalation team. We aim to resolve all disputes fairly and transparently.

Our sni services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. We do not operate in jurisdictions where online gaming is prohibited.

Your rights and obligations on sni

When you use sni, you agree not to engage in fraudulent activity, money laundering, or any illegal conduct. You agree not to attempt to manipulate game outcomes, exploit system vulnerabilities, or interfere with our platform's operation. We reserve the right to suspend or terminate your account if we detect such activity.

You are responsible for ensuring that your use of sni complies with your local jurisdiction's laws. We do not provide legal advice regarding the legality of online gaming in your location. If you are unsure, consult local authorities or legal counsel before creating an account.

Our sni platform is provided on an "as-is" basis. We do not guarantee uninterrupted service or error-free operation. We are not liable for losses resulting from technical failures, payment processing delays, or circumstances beyond our control. We maintain standard security practices but cannot guarantee absolute protection against all cyber threats.

Changes to our sni terms

We reserve the right to modify these terms at any time. We will notify you of material changes by email or through a notice on our sni platform. Your continued use of sni after such notification constitutes acceptance of the modified terms. If you do not agree with changes, you may close your account.

These terms are governed by the laws of the jurisdiction where sni operates. Any disputes arising from these terms or your use of sni are subject to the dispute resolution process outlined above.